We were able to positively surprise our people managers with Klein Barnum's online session on conducting delicate conversations. The examples played will certainly be remembered.
Marleen Theunis - BDO

Translated in an accessible way to a diverse audience. We were very satisfied with the cooperation and follow-up before, during and after the performance.
Katrien De Roose - Gemeente Beveren

Highly recommended across the board. So few comments possible! I heard nothing but positive feedback. Had a very good feeling about it myself. Bad luck for the absentees.
Sara Van Daele - Electrabel

Very recognisable & confronting, interactive, brought with humour.
Ellen Van Bossuyt - Fluxys

Simply fantastic. It amazes me, and not only me, how quickly you are able to find out what we want during the first meeting. Professional, not too far-reaching, yet you say things that we cannot/should not say from our position. The message certainly got through! Drama was the best scored by those present.
Karin Van De Velde

Good script; good acting.
Patrick Ceulemans - GITP

Funny recognisable for our employees, so clearly with effect!
Sofie Uten

Klein Barnum puts a smile on the faces of our employees, making the message contained in the sketches reach everyone in a playful manner.
Nele Weyn - Gamma

Adaptability and empathy, recognisability, animation, "the fool tells the truth while laughing".
Yves Weyts - CFE

A format that sticks in the minds of the employees, so that the desired objectives that were set are achieved.
Angelique Van der Jeugt

The professionalism was high. The ability to deal with such a large group, to work interactively and yet keep it 'in line' is very good. Both the moderator and the actors did a very good job. The participants were very enthusiastic and appreciated the 'training form'. Seeing it play out visually is really an added value.
Machteld De Maeseneire - Socmut

Good processing of the situations presented in sketches. Strong acting. Good estimation of the time needed.
Corinne De Jonghe

Genuine attention to detail and realism. Strong interactivity, positive and engaging attitude. Good ability to bounce back from unexpected delicate situations.
David Hauseux - STIB

Very smooth cooperation. Original approach to link human behaviour in everyday situations to nuclear safety culture. Good scripts: recognisable, humorous, make audience think about its own behaviour. The concept was certainly a success for us, as evidenced by the positive reactions from the audience.
An Willems - Electrabel

Professionalism and dynamism of the actors. Scenario fully adapted to the RVA. Offers real concrete ways of dealing with poor people. Interactivity with the participants.
Tilman - RVA

IMPRO-LABO^® made-to-measure

Interactive theatre with your ‘real life cases’

IMPRO-LABO^® is a highly interactive learning and awareness method for medium-sized groups. Two actors play realistic situations from real life. Guided by a moderator and through constant interaction with the audience, they examine the best possible approach to various communication techniques.

The originality of our approach makes for a unique experience:

The made-to-measure formula guarantees a perfect fit with the specific reality of your company.
The participants recognise their own daily experiences.
A mix of reality and caricature ensures a humorous approach.
During the session, however, it is not the company procedures that are discussed, but the way in which communication takes place.
Via Do's and Don‘ts, we process the theory into a manageable playbook.

What themes?

The possible subjects at IMPRO-LABO^® are clear: all communication skills for which we can define clear techniques. These include customer orientation, complaint handling, motivation, assertiveness, negotiation, sales, etc ...

How interactive is IMPRO-LABO^®?

The audience is actively involved in the performance by:

Multiple choice questions that measure the 'feel' of the performance
Helping to find the cause of disturbances
Finding suggestions for solutions
Voting with colour cards

Practical

Performed by 1 moderator and 2 actors
40 to 100 participants
Duration: 1h00 to 2h30
Technical sheet on request

You want to know more ?

Other programs

CARE

Customer centricity on stage

CHANGEZ - THE GAME OF CHANGES

Sensitisation to constructive participation

SAFETY UNDER PRESSURE

A serious message with a sense of humour

Workshops

PRACTICE LAB with training actor (5p)

Training soft skills in a safe environment

SPEAKING in public (8p)

With exercises from the theatre

SPEAKING in public INDIVIDUAL